The Spa itself is magnificent, the craftsmanship is commendable and I would recommend a Coast Spa to anybody.

Good Morning

I wanted to take this opportunity to thank your company for the beautiful spa I received through Aqua Spas in Barry, United Kingdom on 18/5/16.

We visited many spa companies before going to Aqua Spas but they were only interested in the hard sell and came across as pushy.

Julian, Natalie and Dave took the time out to show us how the Spa worked and gave us an insight into the history and where the Spas came from.

From choosing the Spa and Julian using the Spa Builder to it being lifted and installed there customer service was faultless. Nothing was too much trouble and every effort was made to ensure we were happy with the product.

They kept us up to date with every step of progress.

The Spa itself is magnificent, the craftsmanship is commendable and I would recommend a Coast Spa to anybody.

People are always quick to complain but I wanted to tell you what a good job your doing.

Kind Regards

Mike C.

Relaxing with the Family

We love our hot tub! Relaxing in our tub looking out at the stars, music playing while having casual conversations with each other, and our kids has been a wonderful experience for all of us.foto

“we would definitely recommend Coast Spas to our family and friends”

I just wanted you to know that while we had some concerns about our spa initially, once we learned how to operate it and became accustomed to what each of the stations in the tub will do we have become very satisfied with the unit we purchased.  Your staff have been great at answering our questions and the service provided at our home has been much appreciated.  The spa has exceeded our expectations and we would definitely recommend Coast Spas to our family and friends.  You are welcome to post this on your web site if you have a place for  references.

“We LOVE our vanishing edge spa!!”

IMG_1274We LOVE our vanishing edge spa!! The main reason we chose it is because our view is so spectacular and we didn’t want anything to impede it. Sadly our photography skills are not as spectacular :) We can see all of downtown, the north shore mountains, planes landing at the airport, our infinity edge pool, Vancouver island etc. the sunset views are amazing but our camera is not very good and doesn’t capture them very well.

Thanks!

Trish & Angelo

“My only regret is why I waited so long to get all the benefits and enjoyment out of owning a hot tub!”

I have owned my hot tub now for almost two years. I had many questions before I made my purchase. “How much of my time would be spent maintaining it? How difficult would it be to keep the water chemically balanced?”

These and all my other questions were answered very knowledgably. I’m very grateful for the help provided by you and your staff. It truly is every bit as easy as you said it would be to maintain. I spend less than 15 minutes a week maintaining my investment. By keeping up with maintenance, I’m sure my chemical costs are as low as they can be. I’m sure I spend more on my daily fix of Tim Horton’s coffee in a year than I spend on chemicals for my hot tub!

The customer service from you and your staff is nothing less than FIRST CLASS, and I would recommend your company to anyone without hesitation! I look forward to many more years of enjoyment out of my investment. My only regret is why I waited so long to get all the benefits and enjoyment out of owning a hot tub!

Jack

“our thanks go to you all”

We can’ begin to tell you how much we valued your input to our recent spa project. Our aim was to build a handcrafted Japanese style hot soaker tub, using cement and porcelain tile, similar to ones we had enjoyed while visiting Japan. As we hadn’t undertaken anything quite like this before we were full of questions at every stage, and were always able to get a knowledgeable answer from one of you to each and every query. Moreover, your company was able to supply all the necessary spa equipment we needed at a very reasonable price, with full and comprehensive instructions for installation.

The project has turned out extremely well and our thanks go to you all. It would have been more difficult without your experience and advice.

Ray and Judy

“almost one year now since we purchased our hot tub and we absolutely love it”

It has been almost one year now since we purchased our hot tub and we absolutely love it and we wanted to thank you again!!!

Our entire shopping experience with your store was very enjoyable as everyone there was friendly, relaxed and professional. We really appreciated this because with so many different hot tub brands and seemingly unlimited feature, it can be and was very confusing out there! The entire process, including the installation was wonderful and worry free.

The best thing was your service didn’t stop when the sale was made. It continues on today with your in-store water testing to your monthly spa maintenance visits which we highly recommend as your hot tub is an investment.

We certainly made the right decision in choosing Calais Spas and we thank you again for everything

– Mike & Betty, Nanaimo

Real Customers. Real Reviews.